Burger King will use AI to check if employees say ‘please’ and ‘thank you’

https://reddthat.com/post/60966967

Burger King will use AI to check if employees say ‘please’ and ‘thank you’ - Reddthat

Lemmy

Why not just have the AI say please and thank you at every possible opportunity on a loudspeaker?
If an AI can scam old people out of their retirement I dont understand how the drive through attendant isn’t just replaced with an AI yet. I know easy to trick and all that but that’s the one job most people hate at fast food. Add like 5 speakers so people can place 5 orders at once and then have the person go to work making food instead of taking orders.
McDonald’s briefly had an AI run their drive thru. Apparently it got a lot of complaints, but honestly it massively improved my local McDonald’s order accuracy and speed. It was significantly better than the extremely shitty employees they normally have working the line.

Taco Bell had it, too. I have never actually completed a purchase with an AI.

Years ago, I adopted a personal policy of driving off as soon as a restaurant attempted to upsell. The Taco Bell AI always attempted to upsell me. 100% reliable on that offensive behavior. But what really and truly pissed me off was that even if I told it “No” or remained silent to its query, it always added the item to my order.

I’m happy to tank their KPIs as “reward” for their AI bullshit.