SaraMGFeb 23

I'm trying to book flights on TAP (TAP Airline Portugal -- aka. Take Another Plane) and this breakdown of the Miles&Go points being used for part of my booking shows a localization index "ancillaries.type.PREFERRED_BOARDING" rather than, ya know... the actual localization.

Now, I know that maintaining translations is hard, but typically, one would fallback to a default language (and Portuguese would be a fine option, in context). Falling back to the literal index name is.... a choice.

Show threadSimon Rolfmore
@saramg their website is genuinely awful. I’ve found the people to be pretty great though, and have managed to get me where I’m headed, despite delays, cancellations, bad weather etc.
Feb 23 at 5:20pmWeb
Show threadSaraMGFeb 23
@cloudthethings I've found most Portugal-specific software to be pretty awful, though in fairness I'm being introduced to it during the dawn of the AI dark age, so maybe it's not Portugal that's the problem.
Show threadSimon RolfmoreFeb 23

@saramg the website, app, and public facing booking systems are apparently all run by a French company, which, if anything, makes it less excusable…

But you’re right. The finance portal, social security etc are all pretty hopeless too.

Show threadSaraMGFeb 23
@cloudthethings See also, this spectacular rating on the app store: https://fosstodon.org/@saramg/115486242516984692