Many years ago, when the public World Wide Web was barely one year old, I was offered a job in the 'technology department' of a government office. The first two Fridays I was there, my boss produced a letter which he'd printed out from his computer together with a list of about twenty names and phone numbers, and he asked me to fax the letter to everyone on the list.

https://richard-underwood.com/new-technology/

New Technology verses Old Habits - Author Richard Underwood

New technology is sometimes implemented too slowly by government bodies. sending letters attached to email, cannot be called new any more .

Author Richard Underwood