slothropbeen both sides of that counter
marighost
NateNate60Most of the time, it’s the store being open that causes customers to come in. People expect places to be closed on holidays, so they check online. If the store’s listing on Google Maps or whatever confirms it is indeed closed, most people will just say “oh dang, too bad”. If it actually ends up being open then they go, buy their stuff, and then make a sympathetic comment to the employees.
MesopharThe catch 22 is that the companies are opening on these days to catch the customers that come out. People go because the store is open, the store is open because people go. If people consistently, collectively didn’t go in, the stores would close.
but what fraction of those people are those that wouldn’t just go the day before or after closure instead?
The only gain the store is making is customers who need something that day and will go to another open store instead
Exactly…? If no one goes in, the store gains no benefit (only expending the cost of being open). But stores will open just on the off chance of customers coming in. And customers do go in, because the stores are open. Sometimes they go in and don’t even buy anything.
If you want retail employees to be able to spend holidays with their families, don’t go shopping on holidays. Make it unprofitable to be open.
nah. I’m not taking responsibility for shit management. I don’t care if they’re open or not, and I think they shouldn’t be, and it doesn’t change how much money I spend at their store, so they should close to save the labour costs. but it ain’t my responsibility.
I agree and that’s how i operate. However the counter argument to this is, if a store is open and no one shows up at all then next year they will not open because there was not a single sale. Not sure how acurate that is in terms of corporate BS but that is the general counter argument i hear.
That’s how the grocery store I worked at, Save A Lot, from 2014-2025 operated. Being open was based on the sales of the previous year. It also wasn’t uncommon that we’d just close after a few hours if no customers showed up. It’s what made me dislike customers on these days even more cause if they stayed home, I’d actually be able to go home early (or if I worked the closing shift, I wouldn’t have to come in at all).