Being DevRel occasionally gives you glimpses into how people treat service staff. A guy today got mad because I didn't reply to him for _two hours_. These hours were during my evening. He cited that I was replying to other people, so he's entitled to my attention right?

These same people will weaponise therapy language to try and get what they want. I feel bad for people who can't simply block them.

@jaffathecake this question is more a philosophical and subjective, but do you think that if more of a person's real-life identity was tied to their digital one that it would impact those types of interactions? That was one thing I actually liked about G+ back in the day. There was an implied accountability because accounts were tied (mostly) to a person's real identity.
@lukedary that's a good question, and I really don't know. I suspect a lot of these people behave the same IRL, but I base that on nothing but 'vibes'.
@jaffathecake I have observed, via my wife's baking side hustle, people I have interacted with in friendly social situations who almost can't function courteously digitally. There are some where I think it is an issue with typing or ignorance of online etiquette, but so many interactions where it would be hilarious to act out the parts due to their sheer rudeness.
@lukedary @jaffathecake If I recall correctly, there was some social science research done a while ago that showed that people do have a tendency to be meaner online than they are in real life. Assuming I'm remembering it right, it had something to do with it being easier to dehumanize people on the other side of a screen than it is to dehumanize somebody right in front of you.