Not everyone can afford a smartphone. Stop making it the primary, and sometimes the only, interface for day to day services. It's like when companies move their customer facing information onto Discord. It's shit. Fucking stop it.
@anon_opin the poor people I know have no laptops, but they all have smartphones. In fact, it is their only personal computer.
@zenia @anon_opin Yeah, garbage Androids are basically free, and it's nearly impossible to get a "non-smart" phone anymore. The same conclusions apply but "can't afford" isn't the reason.
@dalias @anon_opin @zenia I work in a public library and there's a handful of people I see regularly who don't have smart phones including our library director. And they just use the libraries free computers. I think it's really important to have multiple ways of interacting with companies and governments that aren't just limited to smartphone apps.
@jessamyn @garbageman @dalias @anon_opin @zenia important to note that laptop screens are bigger and easier to read than smartphones, schools often use Chromebooks and many ban phones, many apps don't work on older or cheaper smartphones (see all the phones that stopped supporting WhatsApp recently), laptops often have better privacy features (such as a physical camera block and a system wide microphone mute), smartphones make ad blocking harder, and off doesn't always mean off