Anon OpinNot everyone can afford a smartphone. Stop making it the primary, and sometimes the only, interface for day to day services. It's like when companies move their customer facing information onto Discord. It's shit. Fucking stop it.
Jane@anon_opin Also, quit making it hard to reach a human when you have to call a company, "I want to speak to a human" should take you directly to a human. You should not have to say "I want to speak to a pharmacist" or anything like that. Ugh.