Not everyone can afford a smartphone. Stop making it the primary, and sometimes the only, interface for day to day services. It's like when companies move their customer facing information onto Discord. It's shit. Fucking stop it.
@anon_opin I'm a non-smartphone-user because I absolutely loathe the business practices of both google and apple, and it fucks me dead that we've collectively accepted you basically owe your identity to either of these two in order to fully participate in society.