Julien MarchalJan 21
On my way to Munich this morning — Deutsche Bahn ICE train canceled without replacement. Couldn’t board the next train bound to Munich (run by another operator - Westbahn), so I stood in the cold for 45mins until the next DB train.
That’s where liberalisation hurts customers: multiple operators, but no cross-honoring when things go wrong. Wouldn’t it make sense to have mutual backup agreements for delays and cancellations? 🤔 @jon anything in discussions policy wise on this?
Show threadExpertenkommision CyberunfallJan 21

@julienmarchal

where does this "liberalisation" not hurt customers?

@jon

Show threadJon WorthJan 21
@expertenkommision_cyberunfall Errr because the Westbahn is cheap? And customers like that? And also *if you setup the rules right you can overcome the downsides*. Oh and were the Westbahn not there, would there necessarily have been a DB train for @julienmarchal to take?
Show threadExpertenkommision CyberunfallJan 21

@jon

Ah, yes it is cheap and realiable and they pay their workers as good as the DB and they deliver better service as an public owned/federal owned could. Sure.
And if the market demands something (ok, i do not like to name people "market", so) sorry, if the people demand connections a public/federal owned could not deliver this.

@julienmarchal

Show threadJon Worth
@expertenkommision_cyberunfall @julienmarchal You said: for customers. I answered for customers. You reply for workers. Can you make up your mind?
Jan 21 at 10:27amWeb
Show threadExpertenkommision CyberunfallJan 21

@jon @julienmarchal

Sure, I alwys presume that a well paid worker is always a good thing for the customer.