hot take: framework is still less worse than most other computer manufacturers

@root maybe. from what I've heard/seen they are easy to repair but you'll need it because they break a lot and Framework support is bad.

And imo there's no such thing as a good company

@mpk framework support has been nothing but helpful and understanding to me, though that's just my experience
@root @mpk I needed to send their legal team a physical letter to get them to agree to a refund that I had a legal right to