RE: https://chaos.social/@jonty/115775842659927602

Along with #duvetknowitschrismas, time for a new yearly tradition:

#ITschristmas, where we share IT support horror stories from helping family over Christmas.

Here's mine to start:

I'll be reposting the best ones throughout the evening. Tell me your nightmares.

From someone who is no longer on social media:

"I'd supplied several months of phone support for a windows PC someone had thoughtlessly given my MiL. One sticking point was that she'd been unable to use the CD-ROM drive successfully. On visiting I retrieved about 10 discs that had been carefully pushed between two plastic blanking plates on the front of the case" #ITschristmas

From @ModernDayNTK on bsky:

"Parents' Macbook had fallen behind on major OSX updates, with the result that many (/all?) Firefox pages looked like this" #ITschristmas

@metaphil AAAAAAAAAAAAAAAHHHHHHHHHHH