I don't really understand the Teams hate. It's like most MS products: it basically works and has a pile of annoying bugs. Chat, video calls, and so on basically work, and it's the only video calling app I've used that's actually good at sharing presentations in a way that works with accessibility tools and even just with different resolutions (due to some tight coupling between Teams and PowerPoint that probably should be subject to some antitrust scrutiny). Most of the alternatives to Teams are bad in different ways, some are bad in the same ways. It's significantly less bad for video calling than Zoom.
Outlook is far worse than Teams in almost every way (for example: after 30 years of people reporting that it can't properly quote emails in replies, it still can't properly quote emails in replies). Word and Excel are worse in many ways.
JIRA, in contrast, is a UI that is entirely designed to torture users. Everything is at least five clicks more than it would be in a good UI flow.
@catsalad @BeamMeOut @david_chisnall I was going to ask whether live in the same reality.
I use a Mac. I use teams. I use teams on my Mac.
Does it occasionally have annoying bugs? Yes. Is it a bit slower than I'd like sometimes because it's fundamentally SharePoint on the backend? Hell yes.
... It's also got a handful of really great, really important features. Ever had someone remotely control your screen via Zoom? You end up fighting them over mouse control. Teams has a cursor for each user, and then you can take over the system cursor by clicking. I've never seen any system with a similar feature to date, and it's very useful when you need it.
I saw somebody else talking about SNow. The experience with that product entirely depends on how your company has configured it. I've had one time when it was a dream, and another where the administrator put wayyyyy too many controls in and made it painful to use (and worse to troubleshoot when you didn't have access to something you should have).
Lots of times products suck, and I have a particular hatred of Microsoft IM tools. However, Teams actually has something to contribute to the field of meeting tools, unlike every Microsoft client before it (Skype for business fucking suuuuuucked so so bad... Silent send failures are the worst).
If you want a Microsoft product to hate today, let's have a conversation about Azure... OMIGod (didn't even track which Azure VMs had this silently installed lol), logging is inconsistent even internally within an app, I've personally reported random missing events from a service going into an event hub and that took fucking 9 months to resolve, they YOLO changes into prod in gov cloud that breaks shit and takes 16 hours to fix, the 365 team doesn't play nicely with Azure in terms of logging so have fun pulling those events out and pricing when you're missing some (if you haven't noticed this, then aren't doing enough validation, because they're always missing some 365 events)... I have things to complain about. As a reasonably heavy teams user on Mac, though? Not a lot these days (I do understand "classic" teams on Mac May have had more issues a few years back).
@melgu @catsalad @BeamMeOut @david_chisnall FWIW I've kept using Teams at work and learned a bit more.
Chat and meeting functionality I still hold is top tier, arguably market leading in functionality.
However, the Team functions are obviously written by a completely different team and are a total dumpster fire that makes them useless at best.
@melgu @catsalad @BeamMeOut @david_chisnall threads are a hack for having multiple conversations in one place. I really don't see the value add vs online quotes + starting a new chat. I guess it's maybe not zero value, but I can't think of a single time it would have helped at work. That's a much more forum oriented feature, and I make use of it in those settings, but nobody I know is trying to use Teams like a forum. For that specific use case, it is objectively terrible software. IDK who would choose to try to use it that way though.
The copy pasta formatting getting borked sometimes is annoying, but not a deal breaker for us as it only loses colors. Same with broken link editing (probably helps that I work in IT so folks know to deal with that) and permissions. On the permissions, that's actually only rarely been an issue for us at work and IDK if that's because of corporate settings/defaults, or just everyone knowing how to use the tool because it's what we use at work. I've def seen that being problematic at school, so something is different about my work experience there.