"disabling a problematic route that we found to be related to this"

It was not #DNS, it was #OSPF! (Or IS-IS?)

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And just after, routing is removed as a possible cause (like DNS was before) and "We suspect that an inadvertent configuration change as the trigger event for this issue.'"

PEBKAC as usual?

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@bortzmeyer There is a critical domain involved in the resolution of the CNAME chains used in Azure-related services, t-msedge.net. It has two nameserver IPs, both in the same /24. Hasn't been responding to me for a couple hours.

I think this is pretty fairly attributable as a "DNS failure" even if the underlying cause of the failure of the DNS service was a network failure.

@bortzmeyer Although, I guess in theory if DNS is a small part of the services that are affected by a network outage and those services wouldn't have worked anyway, had DNS been functional, it would be fair to say "not really a DNS outage, but a network outage".