I watched a video about uber ratings. And how they are calculated. I wondered what my uber rating was, because apparently some drivers have a rule of thumb to decline anyone less than 4.9.
My rating is 4.89. Turns out according to Uber themselves that I …. may have closed a car door slightly too hard for a driver’s preferences…..
@bloor I don't rate drivers at all unless I can honestly give them 5 stars since I discovered through Instacart that 4-star reviews were considered "bad."
Interestingly, a contract medical transport driver no-showed me to collect a fee without ever attempting to pick me up. It took a supervisor to get that off my record.
@ValerieSonh so, I didn’t say it explicitly, but I think a non-transparent rating system where a supposedly slammed door might cost someone their score might unfairly disadvantage those with fine motor skill issues.
It is interesting that your bad experience was explicitly medical transport.
I am glad you got it straightened out.
@bloor @ValerieSonh I explicitly switched to Uber when my mobility deteriorated in 2018 because the local minicab firm drivers were so consistently horrible to me about things like me apparently opening or closing the car door wrong, or my stick even slightly accidentally clacking their precious paintwork...
Uber drivers were consistently much nicer, turned up to the correct pickup point and didn't whinge at me once about stupid shit. Chatting to Uber drivers, they preferred it to firms too.
@bloor @ValerieSonh Agreed. I was really conflicted about switching to it, but I just wasn't managing with minicab firms who didn't show up, went to completely the wrong pickup points, had buggy apps, drivers phoned me constantly despite me saying "I'm deaf, no phones". As well as the grumping about doors/sticks.
All of those issues vanished with Uber. I've only ever had one terrible driver, who I think was breaking the law by not having boot space for folding-wheelchair travel & was an arse.
@bloor @ValerieSonh My Uber rating seems to be 4.81, I haven't used it in ages cos Covid and we got a Motability car in my name last November...
I do think people should have the right to know what is being scored tbh (drivers or passengers). I also only give 5 stars or no rating (cos I know it's used to hassle drivers) unless the driver is driving like a dangerous dick in which case I will give a low rating.
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Ben C
Kim
Steven Reed
Valerie Sonh 
NatalyaD