Stametsi will kill you rule
hperrinI agree that Discord sucks for support, but in defense of companies and projects that use it (like my own), it’s free and it works.
It would be awesome to have some alternative, built on open source software, provided freely to all projects and companies, that a majority of users are willing to join, but that just doesn’t exist. Not at the scale that it’s going to see widespread adoption any time soon.
I will have a party the day it happens though, because even though I use Discord to provide support for two of my projects, I hate it. I’m just not willing to throw around more hosting resources and dedicate more time to run a support forum myself that 90% of my users wouldn’t be willing to sign up for anyway.