Pour one out for Colt.

Colt disappeared yesterday, their status page says "technical issue"

https://www.colt.net/status/

Their customer portal is also MIA: https://online.colt.net

Colt Status Page - Colt Technology Services

Colt Status Page Colt Technology Services

Colt Technology Services
Colt are dealing with what appears to be an undisclosed cyber incident. They firewalled their inbound EU infrastructure on the 12th - org:”COLT EU INFRASTRUCTURE” on Shodan.
Colt had ecrime IP addresses talking to a bunch of their Microsoft SharePoint servers (now offline), which also appeared to have webshells on them.
Colt's also started isolating some systems on COLT Technology Services Group Limited ASN (or they've otherwise lost 'em).
Colt have finally confirmed an ongoing cyber incident, after several days of pretending it was a technical issue to customers.
Btw although everything is written in the past tense, the customer facing systems (which include data on customers - eg Colt Online) are still offline now and the incident is very definitely still ongoing.

Colt are being extorted by Warlock ransomware group, they have been for over a week, Colt are trying to cover it up.

Entry likely via sharehelp.colt.net via CVE-2025-53770 as they were interacting with it.

They've stolen a few hundred gig of customer data and documentation and posted a file list on a forum.

Here's the forum post, it's a Russian Tor site.
Colt Telecom attack claimed by WarLock ransomware, data up for sale

UK-based telecommunications company Colt Technology Services is dealing with a cyberattack that has caused a multi-day outage of some of the company's operations, including hosting and porting services, Colt Online and Voice API platforms.

BleepingComputer

There's apparently a mirror of the Colt file name tree here, for any orgs looking to establish their risk. https://mastodon.social/@casaundra/115033551022266815

There’s another plain text mirror here: https://www.klos.com/~john/colt_filename_tree.txt

Colt Technology Services are up on the Warlock ransomware group portal.

List of 400k files they have stolen: https://www.klos.com/~john/colt_filename_tree.txt

I’ve authenticated the filenames are real, eg they include customer documentation and performance reviews of Colt staff.

Colt also appears in Warlock's FAQ page, it's an echo of their RAMP forum post with a minor change ("Regarding data disclosure, we will selectively disclose certain data.")

My view is Colt shouldn't pay. It is directly funding organised crime - even if paid for via insurance/legal agents - and increases the risk to everybody else.

Warlock ransomware/extortion group have moved Colt full data unlock time to a week away, and said data auction is in progress.

Colt have setup a cyber incident page, set to noindex so Google etc can’t find it, detailing their incident.

https://www.colt.net/go/cyber-incident/

Confirms for first time customer documentation stolen and some scope of systems still offline.

The status updates on Colt's website describing a "technical issue" have been removed, replacing it with always being a cyber incident.

Left - internet archive - https://web.archive.org/web/20250814102113/https://www.colt.net/status/
Right - now https://www.colt.net/status/#updates

Colt are now 10 days into their cyber incident (ransomware), systems are still offline.

I've written about the Colt Technology Services ransomware incident, with a focus on learnings for other organisations.

Guest appearance by @leakix for finding the webshell at Colt.

https://doublepulsar.com/colt-technical-services-gets-ransomwared-via-sharepoint-initial-access-some-learning-points-617da7e27ebc

#threatintel #ransomware

Colt Technology Services gets ransomware’d via SharePoint initial access— some learning points

A look at what to learn.

Medium
Colt are now 15 days into their cyber incident, the same systems are still offline.

Colt’s status page has been revised, removing most of the prior updates, with a new bolded statement around customer systems. https://www.colt.net/status/

The separate cyber incident page, detailing what happened, isn’t linked anywhere on their website and is set to noindex: https://www.colt.net/go/cyber-incident/

By repeatedly linking the Colt cyber incident page, I have got it into a Google search for Colt cyber incident though - the content is just hidden from search. https://www.colt.net/go/cyber-incident/

We really should be over the point of companies trying to hide their cyber incidents, it’s race to the bottom stuff.

A net side effect of Colt using noindex, btw, is my blog is the top Google hit with a description - it has 5k clicks yesterday from Google - and contains this email.

It’s pretty much a textbook example of Colt’s comms strategy hurting their business.

If anybody is wondering, Warlock not publishing Colt Technology Services data is intentional, just asked them. Presumably they are negotiating with the victim org.

Colt are now on day 20 of their ransomware incident. Same services still down. In the replies here multiple people have also suggested number portability is also down, so telco customers cannot leave.

https://thx.gg/@interpipes/115128071621628294

Interpipes 💙 (@[email protected])

@[email protected] Colt is still paralysed, all install activities still at stop. "Maybe" some news at the end of this week. Maybe.

thx.gg

Microsoft are one of the many orgs caught up in the Colt ransomware incident. They haven't told customers for whatever reason, there's nothing in the O365 status portal for it.

If you use Teams with a purchased phone number... try not to have a problem 🤣 HT @cwatu

Colt have updated their cyber incident page to say they are having problems billing customers and issuing invoices.

However they may still apply late payment charges (good luck with that btw).

Colt are now on day 24 of their ransomware incident, same systems still down. I've heard from many people now that Colt are downplaying the seriousness of their situation and that they've effectively lost their back office IT.

Colt are on day 28 of their ransomware incident.

They’ve updated their cyber incident page, which isn’t linked on their website anywhere and is set to not index on search engines, to say they are committed to transparency.

They’ve entered the recovery phase, where they are rebuilding systems.

All of the offline customers systems from day one of the incident are still listed as offline btw.

Eg the Colt customer portal from the beginning of the thread. https://online.colt.net/

Colt appear to be outright lying in their latest cyber incident comms to customers. They’re saying the threat actor only post document titles to the dark web, however they neglect to mention they know the attacker C2 server, and they know what files were exfiltrated by the threat actor.

Their IR made a bunch of Opsec errors, including putting their IR reports into public sandboxes and submitting URLs of customer files to VirusTotal. I have receipts.

Colt have told some enterprise customers they will be unable to deliver new orders until early 2026.
In a new update on their cyber incident, Colt Technology Services say they are aiming to restore a majority of services by or around December. If that completes on time it should be around ~4 months since the incident began.
@GossiTheDog they're a great example to trot out for anyone who questions why you plan *for* the breach as well as for preventing the breach.