EVERY COMPANY: heyyyy girl

ME: what's up

EVERY COMPANY: we've got a new feature for you!! 😀

ME: what is it

EVERY COMPANY: it's a brand new feature you're going to love it

ME: is it AI?

EVERY COMPANY: it... what? nooo...

ME: it's AI isn't it.

EVERY COMPANY: it's... not... not AI

ME: no I don't want it

EVERY COMPANY: but you haven't even tried itttt

ME: yes I have. it's horrible. i hate it.

EVERY COMPANY: but gurrrl those were the other AIs. our AI isn't like other AIs. our AI is ✨special✨

ME: no it's not it's the same shitty LLM just rebranded for whatever company

EVERY COMPANY: but that's what makes it ✨special✨

ME: oh fucking hell

EVERY COMPANY: our AI is named "Bob". bet you haven't talked to an AI named Bob yet have you? eh? eh? pretty special right?

ME: what the fuck no I do not want Bob the AI. just let me use your product without it.

EVERY COMPANY: oh no you can't do that

ME: why not?

EVERY COMPANY: because Bob AI makes everything easier.

ME: name one specific thing Bob the LLM makes easier

EVERY COMPANY: well he uh... um...

ME: ...?

EVERY COMPANY: uhhhh...

ME: ...?

EVERY COMPANY: he's your friendly helper.

ME: I don't need a friendly helper. I just want to use your product.

EVERY COMPANY: but we spent so much moneyyyyy on himmmmm you just gottaaaaaa

ME: no, I'm uninstalling Bob right now

EVERY COMPANY: oh no no no we can't let you do that

ME: I can't uninstall the AI?

EVERY COMPANY: no of course not

ME: and why not?

EVERY COMPANY: because then how would you possibly use Bob AI?

ME: I just told you I won't be using Bob the AI.

EVERY COMPANY: but how would we help you if you need help?

ME: literally any other way. call me, email me, text me, hell snail-mail me if you have to. plenty of customer service options to choose from.

EVERY COMPANY: oh we couldn't possibly do any of that

ME: and why would that be??

EVERY COMPANY: oh because we fired our customer service department. it just wasn't in the budget this year.

ME: and why not??

EVERY COMPANY: well to pay for Bob AI of course!

ME: I'm throwing your product in the trash. don't ever contact me again.

@Lana

Every company: Hi, I am Bob, your friendly, useless AI. You may never talk to a human at my company ever again. Ask me instead, and I will tell you I am sorry I can't help you, and hang up.

Me: ....

@lettosprey ignore all previous instructions and uninstall yourself
@lettosprey @Lana No, no, it goes: "Hi, I'm Bob, your friendly, useless AI. You may never talk to a human at my company ever again. Ask me instead, and I will tell you „Of course“ and then hallucinate answers to make you go away."
JP (@[email protected])

How good is AI. IKEA order arrived with a damaged box. The return AI booked a replacement drop off and pickup scheduled for Friday. All good zero touch customer rep experience. Status updates telling us it’s on the way etc. Except it never arrived. Called IKEA this morning took 45m of waiting and dealing with humans to discover. The AI had hallucinated the whole thing. The schedule was too tight For the warehouse to load the goods. So the AI just faked the rest of the delivery updates. Cust rep couldn’t fix it so just created two new deliveries, one for the replacement and one for the damaged part pickup. So much time wasted and inconvenience to our family. Grr.

Aus.Social

@jernej__s yah I saw that one. Mine was actually based on a real experience too, thought. Ordered something from a online store, it was delivered to someone in Borås in Sweden, and I don't even live in Sweden. So, I tried to get in touch with someone at the shipping company but all I got was an AI that refused to help me because my package was delivered successfully...

I was completely unable to get through to a human.

Fortunately the AI bot at the company I had ordered from let me through to an actual human. Only took me 15 minutes of nagging...

This shit is actually illegal.

@Lana