C.

So for a chunk of today, the #Postmedia sites were failing. Not unreachable, but returning uninformative server errors. Well, I don't know about all of them, but at least the National Post and the two Saskatchewan paper ones were like this.

The National Post is up now, and ... zero mention of it. No "we're back", no "oops, we goofed" or "someone DDOSed us, mitigated now" anywhere on the front page.

It's like those companies that want to sweep *any* security incident under the carpet - but doing so makes them look untrustworthy, the opposite of "protecting their image" that drives them to do it in the first place.

How can you trust a news site that won't cover its own errors or problems?

edit: fix "its" for "it's"

#Canada #news #website #newspaper #oops #down #NationalPost #trust

Aug 31 at 3:07amWeb
Show threadVerityFairAug 31

@cazabon People are so afraid to admit when they don't know something, especially in today's information age. They're afraid that having any gaps in their knowledge will make them seem less capable. The problem is that being unwilling to admit to your blind spots actually makes you more untrustworthy in the long-run.

I'm convinced that most companies nowadays only plan for the short-term and not the long-term.

Show threadMarius Fortuna_3Aug 31
@cazabon