Jason Yip“The possibility of pride of workmanship means more to the production worker than gymnasiums, tennis courts, and recreation areas. Give the work force a chance to work with pride, and the 3 percent that apparently don’t care will erode itself by peer pressure.” W. Edwards #Deming, #OutOfTheCrisis
kulupu jyn@jchyip oh wow this whole book is fantastic
Performance of management should be measured by potential to stay in business, to protect investment, to ensure future dividends and jobs through improvement of product and service for the future, not by the quarterly dividend.
It is no longer socially acceptable to dump employees on to the heap of unemployed. Loss of market, and resulting unemployment, are not foreordained.
They are not inevitable. They are man-made.
The basic cause of sickness in American industry and resulting unemployment is failure of top management to manage. He that sells not can buy not.
https://studylib.net/doc/26316994/w.-edwards-deming-out-of-the-crisis-mit-press-2000
