“... teaching of beginners should be done by a master, not by a hack.” W. Edwards #Deming, #OutOfTheCrisis
“Rules have to be made in advance, for use in the future. Any rule, as a practical matter, must be constructed in the absence of full information about the future.” W. Edwards #Deming, #OutOfTheCrisis
“Experience without theory teaches nothing. In fact, experience cannot even be recorded unless there is some theory, however crude, that leads to a hypothesis and a system by which to catalog observations. Sometimes only a hunch, right or wrong, is sufficient theory to lead to useful observation.” W. Edwards #Deming, #OutOfTheCrisis
“A fault in the interpretation of observations, seen everywhere, is to suppose that every event (defect, mistake, accident) is attributable to someone (usually the one nearest at hand), or is related to some special event. The fact is that most troubles with service and production lie in the system.” W. Edwards #Deming, #OutOfTheCrisis

"Practically all of our major corporations were started by technical men—inventors, mechanics, engineers, and chemists, who had a sincere interest in quality of products. Now these companies are largely run by men interested in profit, not product. Their pride is in the P & L statement or stock report."

#Deming, W. Edwards. #OutOfTheCrisis reissue (p. 111). MIT Press. Kindle Edition.

“What an organization needs is not just good people; it needs people that are improving with education.” W. Edwards #Deming, #OutOfTheCrisis
“The possibility of pride of workmanship means more to the production worker than gymnasiums, tennis courts, and recreation areas. Give the work force a chance to work with pride, and the 3 percent that apparently don’t care will erode itself by peer pressure.” W. Edwards #Deming, #OutOfTheCrisis

سفر من به #هلند برای شرکت در جام جهانی #نوآوری شرکتمون از ده دقیقه پیش با #دوچرخه و از سه دقیقهٔ آینده با #قطار شروع می‌شه. یه کتاب دعا هم با خودم برداشتم که تو راه بخونم شاید کمک کنه برنده بشم 😀 😉

#کار #OutOfTheCrisis #Deming

"Price has no meaning without a measure of the quality being purchased."

Deming, W. Edwards. #OutOfTheCrisis reissue (p. 29). MIT Press. Kindle Edition.

"Quality comes not from inspection, but from improvement of the production process. Inspection, scrap, downgrading, and rework are not corrective action on the process."

Deming, W. Edwards. #OutOfTheCrisis, reissue (p. 26). MIT Press. Kindle Edition.