Lesley Carhart 
AI isn’t replacing shit
feliks✨@hacks4pancakes had similar experiences for now. all the corp chatbots were useful for yet was relaying me to a human with a summary of their own failure
m0xEE@[email protected] @[email protected]
They are probably good at letting highly frustrated customers blow off some steam before reaching an actual support person.
Might have the opposite effect though… Interacting with these things often amplifies the frustration 😅
They are probably good at letting highly frustrated customers blow off some steam before reaching an actual support person.
Might have the opposite effect though… Interacting with these things often amplifies the frustration 😅
@m0xEE @hacks4pancakes either way i hope that the data on all this friction is used to improve the service