Delta spent a ton on union busting and anti-union activities, and now they want exploit people with AI.

This is yet another reason why corporate deregulation will always favor the wealthy and screw over the working class.

Will not be booking a delta flight any time soon. Or ever.

@QasimRashid Aren't airlines already engaging in behavior-driven per-customer pricing? It's just driven by an algorithm instead of ML.
@jmjm @QasimRashid There’s no difference, really. Machine learning algorithms are behind things like “surge pricing” or “individual customer pricing.” And those things we used to call “algorithms” and/or “machine learning” are getting retconned as “AI.”

@MisuseCase @QasimRashid

You're right in that AI is just a buzzword these days. But I would posit that using ML for this task might allow an airline to synthesize a price from a much more diverse data stream than the previous human-designed excel spreadsheets might have thought to use.

I see this as the very real risk of AI. ML is good at adversarial learning. Closing the biological feedback loop so ML can learn to hack a human brain is a very real danger.

@jmjm @MisuseCase @QasimRashid I would guess that it's been ML for a while already. I'd take the headline to mean they're going to use more personal data.
Jay Hannah (@deafferret@flyovercountry.social)

This isn’t new. 20 years ago we (hotel company) hired math PhDs to optimize maximum profits via individualized pricing. All the hotels, airlines were / still are using maximum personal data extraction to charge as much as possible for every bed / chair in the sky. At the time that industry was called “Revenue Management.” https://mastodon.social/@QasimRashid/114864395992301239

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