TottsJun 30, 2025

The problem of #Amazon ...

I am in a wheelchair getting out and about is tricky, and I like, I suspect a large number of #disabled people, rely upon Amazon for goods

What to do

I should be grateful for constructive advice rather than snarkyness xxx

Show threadMike 🇬🇧 🇪🇺

@Geri
I try to use eBay if possible - only slightly less bad, and some prices are higher than Amazon.
Some things still get delivered by Amazon even though they are not bought there.

I'm going to look again at On-Buy based on the recent suggestion.

Jun 30, 2025 at 9:58amWeb
Show threadAlex@rtnVFRmedia Suffolk UKJun 30, 2025

@MikeFromLFE @Geri this is the big dilemma, too many small/medium British businesses have outsourced their customer support and logistics to Amazon rather than do it in house.

I've used Ebay a bit more for car-related stuff (they have a better selection of parts and delivery is usually only 2-3 days), but it seems that for all their faults Amazon *have* nailed logistics and customer service (at least for returns, which they don't quibble about as much as other companies, I remember the 80s/90s where most human staff in shops were quite adversarial and I don't miss that at all)