Voicemail should be banned
Voicemail should be banned
When I had a work mobile phone in Australia I had my voicemail saying I was on leave and to call the office.
The boss wasn’t happy, but the customers actually called the service desk because of it.
Your boss would be breaking the law in Australia, now explicitly under the new right to disconnect legislation, if they said anything about it.
(Though, could have probably been argued in the past also as unpaid overtime in the past)
This was a decade ago. He was actually annoyed that I didn’t change it after I got back from holidays.
So I was working, the customer would call and get the voicemail on my mobile, then call the main support line and got me.
In Colombia I get a shocking number of voice messages via WhatsApp. I got a 4-minute message from my landlord last week that had 20 seconds of actual information.
The transcribe option in the app is reasonably good, but it’s not 100% accurate.
I worked for nearly a decade as product support for various voice mail applications, so I feel very strongly about this.
Fuck voice mail.
Recently, I’ve been getting calls I’m pretty sure are spam. They are all from different numbers, but all of the area codes are from where I got my phone number, which is quite far from where I live now. Additionally, they all do leave voicemails, but each and every one is exactly thirty seconds of silence.
Spam or not, I can’t figure out the point.
They spoof a number close to your number to increase the chance you pickup, they don’t know you moved.
I’d bet the silence calls are to determine if a phone number is active.
I definitely know about the spoofing - that’s what made me figure it was spam initially.
The waiting for a voice response makes sense, but I’ve never encountered a system that didn’t at least say some form of “hello.” Not this persistent of one, anyway.
Thanks!
Interesting, one of the recent voicemails I received was a very high-quality voice courtesy one of everyone’s favorite text-to-speech companies (perhaps ElevenLabs)
Wonder if it’s possible they were trying to route on the fly, if they had such a low latency system that they’re able to wait for potential victims to say hello before instantly transferring to a human scammer.
That makes sense, and I appreciate the information.
You’d think they would have marked me as inactive by now - they’ve been calling every day or two, including weekends, for more than a month. I haven’t answered once! The persistence is the only thing that made me question whether it was spam.
And I’m sure as fuck never going to pick up the phone for an unknown number.
You’ve gotta be diligent: if you do business with something, like a project or an appointment, you need to drop their number into your contact list. Every time. Yeah, it’s neat if you need to reach out to them, which will be never because it’s on the phone, but it’s primarily so they can call you and not be unknown.
I’d love a QR code with the org’s phone/mail/blah number on it at the front desk, because I do in-person a lot because fuck the phone.
I prefer voice mail, If it’s important enough send it, if you’re not a contact and there’s no caller ID I’m not picking up, I’m not screening your call I don’t want you to know I saw the call.
If you’re a contact and I miss you send a text
I had a phone set up as a tablet. It couldn’t send or receive SMS or calls. It was a beautiful decade.
Then microsoft killed skype-in and skype-out, because they worked really well and the glitter-junkies who’ve shat something new and broken and slow onto the public needed less competition with working apps. Had to get a new plan with a number that worked. Received a shit call and it went to voicemail on the way from the store to the train.
I had voicemail enabled for 10 minutes and it was hell.
Mine is “You have reached my phone but not me, I don’t really check voicemail, if you need to reach me, text.” I still get voicemail.
Some voicemail the phone will transcribe, those I read but really don’t listen to them.
Why I still end up listening to a voicemail after reading the transcription:
Edit: Image had a visible phone number in it. Wasn’t mine (just grabbed from Google) but still probably not cool to spread that around. 😔
Which is kinda funny because they could save money by automating texting for some of the shit they have people call for.
Though on the other hand, if it’s a legitimate business, you can stop the call spam easier, at least in places with enforced do not call lists.
This is the way.
Though, I have found that the default message of “pinball_wizard has not configured their voicemail” conveys the same message pretty effectively, too.
I used to troll with mine and spell out my name, phone number, email address, website, all twice.
Most voice-mails I got were like “JESUS FUCKING CHRIST WHY IS YOUR MESSAGE SO LONG”
top kek
I used to use an app called Hullomail which brought them into an app as voice clips you can see the caller and play or export.
It also showed you missed calls while your phone was off since they can just flag when a call was redirected to them. Super useful.
IIRC they got acquired and removed the free tier but you might still find them useful.