#onpremisesinfrastructure is vastly underrated. What are you going to do when #GoogleWorkspace or #Microsoft365 shut your account down because their AI decides to and you have no recourse. You can’t sue them because you’ve agreed to their terms of service. Oops? 🤷‍♂️

Also, what many don’t know is even if data is stored in the cloud, the customer is still responsible for backing up and archiving their data. The cloud company does some rudimentary disaster recovery but has specific indemnification against data loss. Marketing conveniently glosses over this. 😈

The #cloud cannot be trusted for small businesses. #Selfhosting is the way to go. It’s not hard at all and I am in the midst of writing a book for people with a minimal technical background to get started as easily as possible. Or even for them to have a technical friend help them out.

@housepanther @bert_hubert Agree completely except for the bit that says self-hosting is not hard at all. For many smaller organisations it’s very hard indeed, that’s why they go with Workspace or MS365. And it’s often not a question of reading a book or finding a friend to help you set things up. They are just FAR below the needed levels of digital maturity to run things themselves. (I work for a non-profit that’s trying to improve digital skills in the Czech public sector including NGOs.)

@zoul @bert_hubert Self-hosting isn't that hard. A good book explaining how just has yet to be written. 😸

By going with MS365 or Google Workspace, a lot of small businesses actually place a fair amount of trust in a mega-corporation that may or may not have its best interests in mind. My friends that ran a non-profit to help the homeless became a victim of the whims of MS365 and lost all of their data. Customer support reps basically told them to pound sand.

My friends basically needed to start over from scratch. I bought them a used OptiPlex 7060 Mid Tower with 32GB of RAM and i7 6-core processor, threw in a 24TB HD, installed Alma Linux, Nextcloud, and got them started on a fully self-hosted setup. They have automated nightly backups via Backblaze.

@housepanther @zoul @bert_hubert Setting something up initially is rarely hard. Maintaining it is. Fixing it when your friend who helped set it up is busy / away and you're non-technical is an actual nightmare.

If your friends can't recover this system entirely from backups without any assistance, they have a ticking bomb.

And let's not even talk about email deliverability.

@jonty @zoul @bert_hubert That's why I am in the planning stages of writing a book to teach people how to do this because applied knowledge is power. 😉
@housepanther @zoul @bert_hubert The problem is that books date quickly. Unless you have a living document it won't be usable in two years.
@jonty @zoul @bert_hubert I do see your point.