The value of institutional memory
In 1978, a dredging gang working for British Waterways was struggling with a problem. They were trying to clear obstacles on the Chesterfield Canal so they could stabilise a concrete wall — not an easy day’s work. But what really had them stumped was a heavy iron chain on the canal bottom. After various attempts, they hooked the chain to their dredger. That did
https://timharford.com/2025/05/the-value-of-institutional-memory/