Kim VandryJan 11, 2025

Today I'm about to get to find out how well disrupted #CrossBorderRail travel connections between Eurostar and SNCF work!

My Eurostar is delayed. My connecting train is a OUIGO which I will miss. Assuming I will be entitled to travel on the next available alternative, I think that will be an INOUI. But if I correctly recall @jon chronicling the difference between those recently, I think that means a significant upgrade?

Show threadOliver BlanthornJan 11, 2025

@vandry railteam explicitly mentions OUIGO https://www.railteam.eu/en/members/societe-nationale-des-chemins-de-fer-francais-sncf/ so you might even get HOTNAT

but the SNCF loves pretending it isn't the SNCF almost as much as it loves telling its customers that they are wrong, so good luck :)
@jon

SNCF - Railteam

Show threadJon WorthJan 11, 2025
@bovine3dom @vandry and EU law considers inOui and OUIGO the same operator as the owner is the same. So the legal situation is quite solid here, but yes, this being SNCF it might not work…
Show threadprosiac
@jon @bovine3dom @vandry They've stopped that "Ouigo is a private company" stuff for a while and now see it as a part of their TGV offer with InOuis. So officialy they have now same rights with InOuis. So the problematic point here is Eurostar, not Ouigo...
Jan 11, 2025 at 2:06pmWeb
Show threadprosiacJan 11, 2025
@jon @bovine3dom @vandry https://www.sncf-voyageurs.com/fr/contactez-nous/en-cas-de-retard/billet-direct/