Jonathan Kamens 86 47
My daughter just said to me, unprompted, "Daddy, the new @bitwarden redesign sucks SO MUCH," and then enumerated several ways in which it is less usable for her.
My daughter is a classics major, not a techie.
This redesign was a massive self-own for Bitwarden. It's astonishing how many user stories they made harder and less intuitive.
There are a few improvements, but overall it's a catastrophe.
How fast, if ever, will Bitwarden acknowledge their error and fix it?
#infosec #UX
Jan 2, 2025 at 3:27amWeb
Show threadJonathan Kamens 86 47Jan 2, 2025
@bitwarden And I know, I know, the geniuses at Bitwarden are going to say, "The UI is actually better, people just need to get used to it." And maybe that would be true if there weren't now many common operations people do every day that take objectively more clicks to accomplish than they did before.
We can argue up down and sideways about the subjective question of whether the new UI is more "intuitive," but intuitive _doesn't matter_ for things done often; all that matters is the # of clicks.
Show threadWendy M. GrossmanJan 2, 2025
@jik It's really not clear to me that companies can legitimately claim that changes to user interfaces are for our own good.
Show threadlnogueJan 2, 2025
@jik @bitwarden I managed the pain by configuring it a little bit more.
Show threadBo ElderJan 2, 2025
@jik @bitwarden Not a fan, either.