Jake WilliamsNever, EVER, do anything that might create personal legal liability for yourself on behalf of your org.
No matter what anyone says, you are not "family." You are not "in this together." And most importantly they do NOT "have your back."
Cat 🐈🥗 (D.Burch) 
@malwarejake When I worked in a home mortgage call center for a certain "Well" known bank, they made you sign a document stating you agree to pay up to $4,000* towards any legal dispute between the customer and them that involved your call.
Just working there in customer service put a personal legal liability on you. I'm not talking about being a certified broker agent. It was regular customer service for home mortgages.
*I can't remember the exact amount, but it was several thousand dollars, which was significant when you only made $16/hr!
@catsalad That's horrific.
Alex@catsalad @malwarejake (has worked in a few call centers)
That does not surprise me.