Two thoughts on this: first, it’s interesting that other industries are now profiting off corporations like Walgreens successfully blaming shoplifters for their price gouging & bad practices.

Second, it’s an interesting time for a CEO to get mouthy in public.

@rebeccawatson I'm hopping on a Frontier flight in a few hours, I fly them frequently. Frontier has contract gate workers (especially in Denver) who get a commission every time they bully a passenger into paying to gate-check a bag. Source: word-of-mouth directly from salaried Frontier gate workers and flight crews.