"Dan you muppet, why did you buy a water heater that uses an app"
Well a couple years ago my roof started leaking
I called out the going-up-ladders people because there's only so many different types of danger my spouse will let me get into, given how many people she knows who've fallen off them. The ladder people tell me alright you've got some shingles damaged and some flashing leaking, that's no big deal, but the mid deal is that my chimney's so badly knackered that it's way beyond a simple slap-some-mortar-in job, there's several courses of bricks unaccounted for, I go "Oh aye I did find some underneath my window," the chimney was bollocksed is the headline, and it was gonna cost a LOT of money to fix it.
It was gonna cost so much money, in fact, that it'd be cheaper to remove the need for a chimney in the first place. The only thing left in the house that still used the chimney was the 20-odd-year-old gas water heater. I figured that thing was probably getting ready to rupture anyway so hell, heat pump water heater time.
So I order this inside-out-fridge contraption from a company called RHEEM, also known as RUUD, and yes I very much am naming and shaming this company, and after going back and forth to the hardware store eight times I was on first name terms with the lady in the plumbing aisle and the proud owner of a new 240v line and a machine that makes my water hot by making my basement cold.
And there was a QR code on the side and a thing saying Download The Econet App! and I said "Pfft no" and if all went sensibly that should have been the end of it
Things didn't go sensibly because an unrelated series of events did not go sensibly a few years before, and now I have a couch that reclines in such a way that my head enters an adjacent room.
Why do I recline into the next room over? For the same reason I had to build a four inch wide coffee table. Don't ask me questions about that today. The important part is that when I settle down at night with a glass of whiskey and some Star Trek, I press a button and lean my head back into a void in a rack that sits in my workshop, which is where this water heater lives, and the water heater, being a fridge, goes BRRRRRRRR
It occurred to me at some point that if I had the app, I could tell this water heater Dude, it's ten o'clock at night, there's no need to be actively making more hot water right now, be quiet.
So I scanned the barcode and downloaded the app, which didn't work.
In fairness to Rheem, the way the app didn't work WAS pretty funny. See, it made you register with them before you could schedule your water heater. So first it'd ask you what username you wanted.
I'm not gonna tell you my Rheem username, you'll have to wait for the inevitable data breach for that, so let's say it was ifixcoinops. So you tap the box (you have to do this on a phone, you can't register in a browser) and you tap the letter i on the keyboard and a little i pops up on the screen, quite clever really, then you press the f and the text hole has iif in it. Hmm. Alright well the next letter in "ifixcoinops" is another i, let's press the i on my keyboard, the text hole now says iififi.
Which is slightly unconventional, but okay, let's see where this is going, iifiifiiififiifix. So I introduce myself as mister iififiifixifixcifixcoifixcoiifixcoinifixcoinoifixcoinopifixcoinops, and it tells me there's not enough digits in my phone number
Now I'm vaguely aware on some level that an awful lot of android apps are just a web browser with no clothes on, and that's certainly what this feels like, and buddy lemme tell you, HTML wants to work. It takes concerted, dedicated effort to make something fail this hard. Like, you've gotta code up some truly trollish javascript to make that kinda thing happen. So I guess hats off to Rheem.
Did I mention there wasn't even a place to put my phone number
I'm scratching my head over this and wondering if maybe something in my autocomplete settings are screwing with the input, I eventually figure out that they've somehow managed to make a form field that only works with specific software keyboards.
This is the first time I've ever seen anything like this. There's something new in the world. It's oddly beautiful, but haunting, a little melancholy. Luckily I have a few different keyboards installed on this thing so I change around a bunch until one of them works and lets me input normal words instead of this whimsy.
But there's still nowhere to put this phone number it's been asking me for, and no way to proceed, so I cast the app out of my mind for several more months
Eventually one night listening to it go BRRRRRR I get big mad and want all the functions that I paid the better part of two grand (!) for, and I search around for other people having the same problem.
(note: I want to schedule the water heater's heaty times. There's a big dotmatrix screen and a bunch of buttons on the water heater itself. Someone at some point should have said "Wait.")
Turns out everyone's having this problem! Everyone's been having this problem for over four months! But in the meantime, instead of using the Rheem app, try the Rheem Econet app, or the Econet app.
These are real apps made by Rheem. They all do the same job but fail in different ways at different points
Eventually - and I mean the sort of eventually that's measured in seasons - one of these apps lets me register for a Rheem account (why they couldn't just give me a link to those webpages I could access in a browser, I do not know) and then crashes, but another one lets me get the water heater connected to the wifi (there's no ethernet hole on this 300kg tank of water plumbed and wired into the house, it uses wifi only like your phone or handheld game console) and holy shit it works
It actually works
About 50% of the time
Tip: if Rheem doesn't work try EcoNet, if EcoNet doesn't work try Rheem EcoNet, if Rheem EcoNet doesn't work you can also try Ruud
If one of them works, DO NOT ALLOW IT TO UPDATE
Anyway at some point one of Rheem's other customers got pissed off enough with this tragicomedy to just completely write their own software from scratch, and of COURSE it works way better than the dogshit that Rheem put out
So yeah, the solution is to install Home Assistant on and old Raspberry Pi, get an ESP32 module and some phone wire, plug into the diagnostic port on the front and bypass everything to do with the official app and wifi interface entirely in favour of one that works.
Unfortunately this means you now have Home Assistant in your home, which means you now have a new hobby whether you want it or not
You don't expect to have emotions about a water heater
It's supposed to be the most boring machine in the house
I actually rang Rheem today, dude picked straight up on the first ring, his proposed solution was to try another phone
Mate every other app works on my phone
I was like, alright where does this thing spit out its logs, I'll email them to you, he's like I Don't Know
Didn't occur to him to go and find someone who does know
Should never have to get on the phone to talk about a water heater
Yes hello I would like to have a lengthy conversation about a tube that makes water hot, this is a good use of two peoples' time
Let's make the grey cylinder exciting, let's make it part of a hobby
The world isn't complex enough yet
The times are not interesting enough yet
Let's confuse a fridge into heating water and put it on the internet and give it anxiety
🦝 BUT I FUCKING KNEW THAT HOME ASSISTANT WAS GOING TO BE REALLY NEAT AND INTERESTING
I KNEW IT WAS GOING TO SUCK ME IN WITH HOW AWESOME IT IS
THAT'S WHY I'VE SPENT YEARS IGNORING THE HELL OUT OF IT AND TRYING MY BLOODY HARDEST NEVER TO LEARN ANYTHING ABOUT IT
I'VE GOT
OTHER
SHIT
TO DO 🦝
Actual quote from the Home Assistant Community Store:
"To download HACS
"How you download HACS depends on your Home Assistant installation type. In the instructions below, select the tab that matches your installation type (OS/Supervised, Container, or Core).
Warning
If you don't know what type of Home Assistant installation you are running, you should not use HACS (or any other custom integration)."
Is there a link to find that out? Is there any further explanation of what these terms mean? Is there so much as a crumb of information available to help answer this question?
Did the operator of this website install a sense of smug FOSSbro elitism where they should have wired in, say, competence?
This is the most useless documentation I've seen in years. And that includes the monitor schematic that had the middle third replaced with a lewd limerick.
"If you installed Home Assistant on a Raspberry Pi using the Raspberry Pi imaging tool, choose OS/Supervised" there, fixed, wasn't hard. Jesus.
Nothing winds me up harder than people who chat like they're clever while being aggressively, stubbornly incompetent.
@ifixcoinops tip: pair them close to your coordinator. Mine didn’t like to be paired through the mesh routers, just the coordinator directly.
Once the pairing was done they’re happy to work through the mesh normally.
@ifixcoinops You've broken free from the deflection shield/excuse of waiting for the Matter (and Thread) standards to, well, matter…
May you survive without critical damage to your wallet or your free time. I might need to look away unless I succumb to the pull of Home Assistant as well.
@ifixcoinops keep us posted, haha!
Home Assistant seems really interesting and fun, so long as you don't connect it up to any of the usual advertising suspects. Then it seems more like a big leaky bucket of sensitive personal information. I'm intrigued, but also cautious - basically seems like the promise of privacy is predicated on you not hooking the system up to any big-name integrations, and they're happy to let you do it.
@ifixcoinops Also, not generally a fan of voice control, but they had a tutorial on using a VoIP handset as an interface for your house? It's still not a practical solution for anything, and some of their "fun ideas" are just bleh (ChatGPT hotline? WTF) but I get why someone would invent the thing. It's like calling a butler but the butler is a computer! That's pretty cool!
It also solves the always-listening problem of smart speakers by just... choosing better hardware. If you want to tell it something, pick up the phone, now it's listening. The rest of the time it can sit in the cradle and do jack shit like you want it to. And nobody will be tempted to yell at it from across the room!
@ifixcoinops We love our singular solitary tradfri bulb... but we don't have a zigbee dongle yet! only the ikea remote.
Cool thing is, once we get the dongle, we can still use the remote, just going through the computer instead of directly!
@ifixcoinops I played with it for a bit, but honestly it felt like an unreasonable time suck. Moving widgets around, making the best dashboard, etc so that I could change my lights in one high maintenance place.
Until an update mysteriously makes it stop working. Ain't got time for that. I'll just use light apps, heating apps, and physical switches.
@ifixcoinops Yep, I finally got sucked in roughly a year ago. It's quite something.
(In my case it was to set up some alarms for when my kid opened their bedroom door, after we'd gotten rid of the crib.)
@ifixcoinops
Without reading any further, I know how this ends. I must share this thread with my kids.
(Who still refer to whatever it is that's controlled our house since 1993 "Mr House".)
@ifixcoinops
So, Dan, do you know of any good buttons that I can program for home asistant to script it to do lot of things at once?
Like turn on netflix?
before it turns on me?
This is the quality content I come to the Fedi for. 😉
@ifixcoinops I see this on actual websites all the time, usually in the form of my keystrokes coming out in the wrong order when I *know* I typed the right thing
the good news is such fuckery is so common now that there are frameworks for such fuckery these days. you don't have to implement the fuckery yourself anymore. you just make a text box and say `React.useFuckMyShitUp()` and you're done
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