Star Citizen Expose Paints a Fairly Bleak Picture: 'There's No Actual Focus on Getting the Game Done'

https://slrpnk.net/post/14411331

Star Citizen Expose Paints a Fairly Bleak Picture: 'There's No Actual Focus on Getting the Game Done' - SLRPNK

OK. Never played SC so honest question here; What is wrong if the game is technically not complete? I mean the way I thought is that this means that it keeps evolving and expanding so new content and features become available as the game development progresses. What am I missing? Is this a similar situation to the Eve Online BitterVets?
Long story short, they severely fail to deliver on their promises and also mismanaged their development incentives so that they are not financially interested to ever release, or even make the game fully playable.