MariuszWhat the person finds enjoyable at that moment is not always about the easy-of-use and enjoyment, but rather the goal, the context and or the emotional response it creates.
Jochen Wolters@dotmariusz I've yet to read the article, but I already completely agree with your comment: The primary point of good #UX is not enjoyment, let alone delight.
Especially in a commercial context, it's simply about letting users get their work done. If a product supports users in that goal, and gets in their way as little as possible, that is enough. (1/2)
After all, hardly anyone who completes a given task with the help of a tool will take the time to pause and go, “Well, _that_ was enjoyable!” 🤔
To put it another way, a simple “Done with that one!” is plenty of an “emotional response.” 🤷♂️
That applies to software just as much as it does to a hammer or a screw driver — even though many a #UX designer thinks otherwise. In other words, when done right, #UX/#IxD is not a glorious job. But it's an important and a deeply rewarding one. (2/2)