⬡-49016 (moved to catgirl.cloud!)(repost with alt)
William Robison@lexi ah I loved a user like you. The one click was a freebie. You on the other hand are billable hours.
@William_Robison bonus points if its fucked up bad enough that remoting in doesnt work and you physically have to be there when you're billed hourly lol
@lexi oh that's happened more than once. For on sight I charged a 3 hour minimum.
Customer: there is no Internet.
Me: ok, ah, I can't see you. Let me dial in.
Ok, the router is up, could you check that the router is on.
Customer: no lights are on.
Me: are you sure it's plugged in?
Customer: yes.
Me: ok I'll be there in about 45 minutes.
@lexi I walked in and the wall wort for the router was hanging down a foot or two from the front of the shelf. He obviously did look. Plugged it in, checked it had a heartbeat. Less than 5 minutes on site, handed him a bill for $300, and left.
If I hadn't been pissed of for having driven 40 miles for nothing I would have sat down and done some other stuff better done onsite.