Amazon gave me a partial refund for something that arrived with defects and then I requested a full refund because it turns out it was way more broken than I initially thought in exchange for sending it back but I never sent it back and they just approved the full refund.

There is nobody in charge at Amazon costumer support

Once had an order arrive on-time, but the tracking information never got updated and kept telling me the package was “running late” and pushing back the expected delivery date, and then after like a week of that they just said “sorry, it’s been delayed indefinitely” and gave me a refund. For an order I’d already received. And I mean, I wasn’t gonna be the one to tell 'em they were wrong.

My buddy ordered a 3090 during the covid craze from best buy. He gets an email. Delivery has been cancelled. Item refunded. Gets another email right after. Package delivered. He looks, there’s his free 3090. Lucky SOB.