reallykindasortaAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.
It’s not surprising here on Lemmy, but on pretty much every other site I’ve ever mentioned issues I’ve had with Amazon, the replies would be filled with people claiming it is the best customer service, that they’ve never had any issues with Amazon at all, and that it must be something I did to cause the problem.
Personally I stopped using Amazon on a regular basis almost a decade ago after it was clear that the company I first started using back in the mid 2000s was irrevocably changed for the worse.
the replies would be filled with people bots claiming it is the best customer service
There are no women people on the internet.
Nah, that’s just a cop-out if not an outright strawman.
And inventing a bunch of people who do nothing but sing the praises of amazon isn’t?
People have been shitting on Amazon for years, you haven’t exactly stumbled on a revelation. You’re not some outsider who’s the only one who sees the truth.
You don’t have to invent Amazons customer base 🤣