Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

https://slrpnk.net/post/13492211

Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it. - SLRPNK

I had an ISP try to bill me for an unreturned modem five years ago.

I kept the receipt because I expected them to be so incompetent. Good luck.

I had an ISP do the same when I moved out of an apartment in 2016. I still get calls from a collection agency. The number is blocked but if I check my “blocked calls” log it’s been nearly every weekday for 8 years.
Your credit must be completely fucked
Considering the debt is over 7 years old, it certainly shouldn't be.