Adam RussellSep 17, 2024
@mactanaka hey - the widgets for both Play and MusicBox seem to be serving blank previews vs artwork. Is that a known issue?
Show threadMarcos TanakaSep 17, 2024
@adamrussell Are you seeing this issue on iOS 17 or 18?
Show threadAdam Russell
@mactanaka 18
Sep 17, 2024 at 7:29pmWeb
Show threadAdam RussellSep 19, 2024
@mactanaka just realised the image previews are gone in the app too:
Show threadAdam RussellSep 19, 2024
@mactanaka though the Play app has previews (but not in the widget)
Show threadMarcos TanakaSep 19, 2024
@adamrussell That’s strange. It is working fine on my end, and I haven’t received any similar reports about this issue yet. I’ll try to investigate it further.
Show threadAdam RussellSep 21, 2024
@mactanaka thanks. I’ve tried uninstalling and reinstalling and it doesn’t fix it.
Show threadMarcos TanakaSep 21, 2024
@adamrussell Could you go to Settings, scroll down, tap “Share Diagnostic Data” and send the file to [email protected]?
Show threadAdam RussellSep 22, 2024
@mactanaka done for Play. I don’t see that option in MusicBox. Note the previews in app are back and working but both apps still have blank widgets.