Smart sous vide cooker to start charging $2/month for 10-year-old companion app
Smart sous vide cooker to start charging $2/month for 10-year-old companion app
It is utterly bullshit. But is the app required for using the device?
Also
The subscription fee will only apply to people who make an account after August 21. Those who downloaded the app and made an account before August 21 won’t have to pay. But everyone will have to make an account; some people have been using the app without one until now
I think the bigger issue is that they’re bricking all support for the oldest models, trying to force customers to abandon a fully functional device just because they want more money.
The app subscription fee is obnoxious as all get out, but punishing your oldest customers for your profit margins is what’s a bit infuriating.
At least, imo.
It’s more about the principle. Why is it ok for a manufacturer to remotely disable a feature that was bought & paid for by a decades worth of customers?
Now that they’ve done it once, what’s stopping future attempts to gin up higher profits using the same tactics?
I don’t think anyone here is angry enough to go all Kid Rock on their Sous Vides, but I do think there are plenty who will look at a different brand when it is time for a replacement.
Would you buy a refrigerator from a manufacturer that wanted to make the ice maker a subscription service out of nowhere?
I get that the app isn’t a requirement for the device, but neither is an ice maker required for a refrigerator to function as designed.
They’re both features advertised as part of the original purchase price. Why does one get an expiration date out of the blue?
The people who are likely to be losing Bluetooth functionality are also the most likely to be from the original kickstarter batch.
Even if some-many of them have already upgraded to a newer model, that’s still one hell of a statement to make to your original backers.
My analogy isn’t terrible, it’s spot fucking on. You just use the ice maker & wouldn’t want to lose it so you’ve attached more value to it than the Anova App.
Does the refrigerator not refrigerate without the ice maker? You didn’t buy an ice maker, you bought a refrigerator.
No one is pissed about the device not working. People are pissed that Anova is taking away a FEATURE.
Anova App = Feature included in original purchase price
Ice Maker = Feature included in original purchase price.
This isn’t about the value of what’s being taken away. It’s about the principle of taking away something that was already paid for.
If Anova wants a subscription based model, they’re welcome to it, but…
Their current customers did not buy into a subscription model & have the absolute right to be pissed off about being forced into one.
Except, prior to this announcement, there was apparently another statement from Anova that you can’t control the first gen ones.
the announcement follows an Anova statement saying it will no longer let users remotely control their kitchen gadgets via Bluetooth starting on September 28, 2025.
I have an Inkbird & really like it. Significantly less expensive than Annova, offers all of the same features from what I can tell, & it’s never given me any issues.
The app is of course a bit clunky & ultimately unnecessary, but it does actually function as advertised.
They do this, because plebs pay...
There is a lesson in there
Coulda woulda shoulda...
People either accept the reality and act on it or keep getting fucked over because the world "shouldn't work like this"
I haven’t used the app in a while and opened it and saw this… Well never buying Anova again
Imagine seeing that message and buying another product from them.
“It’s time to artificially create waste. Don’t worry, you won’t see this message again. Our new cookers are designed to not last 10 years.”
Ung
(Don’t) hope they did their math right and the “well, it’s just $2/mo” crowd is large enough to offset the principled crowd
I can’t imagine why these things even need an app.
You have to set the thing up, just hit the buttons on the device.
I have a different brand, but I can see the value. The interface on the small screen on the device I have is very clumsy. Took me a while to figure it out, and I’m very tech savvy. I can see a mobile app being useful, also for notifications so I don’t independently have to set timers.
Also as a former mobile dev, mobile apps take maintenance to keep up with OS changes over time. And developers are expensive.
What I imagine happened is that they probably outsourced their app development to a 3rd party, because they make hardware, not software. That contract probably expired, including their ongoing support agreement, and they’ve probably negotiated an hourly rate for support on-demand going forward, maybe with a different 3rd party dev.
So in all likelihood, they’re just passing the cost for ongoing maintenance on an EOL model to the customer.
However, that looks absolutely insane from a consumer standpoint.
I don’t know their Financials, but they may not be big enough to just swallow the cost for brand PR if they’re not selling at a volume and profit margin to be able lose money on old products.
This is why, even as a dev that used to work in the mobile and IOT space, I tend to purchase dumb devices if there are good options. Smart devices get dumb as soon as the shine has dulled.
Size and easy to clean (and waterproof) is one, I have a ChefSteps Joule which is app control only, but it is much easier to clean, and much smaller than my old Anova (fits in a drawer with other crap)
Granted it is more annoying to use the app than the controls, but the trade off for us was worth it, if not for everyone.
For steaks, they’re excellent. About the only thing I haven’t been able to do over a good steakhouse restaurant is an extremely crisply outer layer. There’s some techniques there that I haven’t learned yet that might fix that. Everything else about the juiciness and taste is easily the same or better.
You’re basically taking all the art of out it that you would have to learn to become a top steak grill master, and replacing it with precision.
Make sure you dry your steak extremely well, and then basically shallow fry it in a cast iron or other heavy pan. Don’t need to deep fry it, but if you really want it as crispy, you want a real layer of oil.
One strength of sous vide is you can get even normal steaks much more tender than otherwise possible, just by extending your sous vide time up to two or three hours.
Do you need the apk to use it at all? Or is it just a little perk to go along with it?
Hopefully, someone hacks the apk so it just keeps working.
I bought one of these years ago, and took a look at it. The app let’s you remote control the stick and pick recipes that will autoset the temps. That’s about it. The stick has buttons on it, and it’s not like you can have it add the food to the water bath remotely. It’d pretty easy to knock in the temp at the heater while you’re there
Sous vide is a “set and forget” cooking method like a crockpot. You can walk away and leave the thing running long past the minimum time and have no issues because the whole point is it takes food to an exact temp and no further. So even any alerting “temp reached” it may do now isn’t really useful.
This feels like a “pick the carcass” attempt to make some money at all. I expect the company is probably in a bad state if this is the game they are playing.
The subscription fee will only apply to people who make an account after August 21. Those who downloaded the app and made an account before August 21 won’t have to pay. But everyone will have to make an account; some people have been using the app without one until now.
“You helped us build Anova, and our intent is that you will be grandfathered in forever,” Svajian wrote
Fuck everything about this, but at least they have the decency not to pull the rug on people who bought it without this stupidity.
The only real benefit of the app to me is the push notifications, but losing those would be douchey.