@Foxarc Well, as the initiative for refugees go, we have way more plans for the infrastructure, from automated systems to ensure that services are provided to refugees as fast as possible and monitoring systems that would make refugees informed of their requests anytime they want, to complicated internal infrastructure that would ensure safety of handling and processing of documents.
We notice that no other nonprofit puts out the same goals as we do, so we decided to do that.
So far we have a portal, web app, internal communication, DevOps pipeline that would allow to monitor and plan projects efficiently and finally a full on fund that would help victims of cultural imperialism to help produce and publish their art.
from automated systems
You want to make email notifications to refugees?
monitoring systems that would make refugees informed of their requests anytime
Can't you already do that in Vercel?
processing of documents.
Programming issues (as above). Vercel is used by corporations so their security is the best, you wouldn't have to worry about handling sensitive documents as long you know what you are doing within the pipelines.
Well, automated system is so far alike Jira in implementation, to allow for more streamlined process. Email notifications is something that nonprofits already do, however not as much have a symbiose between monitoring and notification to the point where they can know exactly where is their request, how long it has been since the last update and other important information.
The main issue I have with Vercel is that as far as I know they aren't GDPR-compliant, however once we know that we are fully legally okay to use Vercel in EU jurisdiction, we might just settle for them
Jira
I see. So you need a helpdesk webapp.
You have a lot of choice then, it's on you to find the best helpdesk webapp that fits your need. Or else, you can still make your own but it's going to be time consuming so...
You can already have a glimpse of your choice by looking over https://github.com/topics/ticketing-system
they aren't GDPR-compliant,
Not true per https://vercel.com/docs/security
Vercel supports GDPR compliance, which means that we commit to the following: ...