Slight #ukrail rant warning - #DelayRepay really is a barrel of crap isn't it?
- If the TOC you submit it to thinks it wasn't their fault, they can punt it to another TOC. Who can disagree and punt it back to the first.
- CrossCountry: when you submit using their form, the email you get asks you to re-submit everything with a covering note.
- LNER's website asks you to upload the PDF of your eTickets... except it only checks the first page. So you have to sit and chop the PDF up.
@philpem I gave up. It wasn't worth the cash amount I'd get back to deal with the bullshit from the various firms passing things between them. You, OTOH, could get a full refund so I'd carry on with that.
@mw1cgg I got a full refund for the Ledbury mess this year (the WW2 UXB at Sheffield) so I'm inclined to play with them. In any case, all the roadblocks are turning it into a game for me, I feel like I'm becoming a Delay Repay speedrunner.