I'd like to tell a quick story about successful troubleshooting.

A few months ago I rented a scissor lift to install lighting at my new office. When it arrived, the delivery person gave me a quick demo and off he went.

Well, when I went to actually use it - the lift went up by about a foot then stopped and screamed beeps of terror. It was broken!

But the display on the control read "18"

Rather than call the rental company, I searched "sinoboom fault code 18" to see what that meant.

I found a document that explained this meant there was a fault in the pothole protection board.

Not knowing what that was, I then searched for "pothole board sinoboom" and found that there are limit switches which detect that these little side-plates which swing out as the lift goes up have actually deployed. The board wasn't seeing that switch input.

So, I figured out where that switch was and discovered it was sticking. I exercised it a bit and the lift was fixed.

Troubleshooting is a skill. I don't know how exactly it can be taught, but we should absolutely be teaching it.

I have never used a scissor lift in my life prior to this point but I know enough about machines now to realize something is wrong. And with an error code, the machine will tell you what's wrong.

It's up to you to connect these things together - and that's honestly a guiding light in my work.

@TechConnectify my wife has a few days of "troubleshooting" in the analytical chemistry class that she teaches. turns out the instruments they use are broken at least 50% of the time so it's an important skill.

@ian @TechConnectify

OTOH there was a college physics lab where I’m certain the entire lesson was to show us the limits of measuring tools.

I quit the lab. I know tools can be lousy, and tools don’t work. But I’d rather have helpful tools than an exercise in frustration. It was a physics lab not a tool calibration lab.

@Chancerubbage @ian @TechConnectify That's an important thing to know. We'd have a lot fewer "ghost" hunting shows on TV if everyone knew that turning up the gain all the way doesn't get you more accurate results.
Or more importantly, that the "meth test" your landlord paid for is sensitive enough to tell if someone on your street is using, and shouldn't be used as an excuse to evict you.