Amazon Customer Service has become awful

https://lemmy.world/post/15147336

Amazon Customer Service has become awful - Lemmy.World

Nothing as complicated as business accounts for me, but the failure rate on deliveries has increased for me over the last ~12 months. To where if I need a thing with some urgency, I am back to finding and buying it locally because Amazon next day shipping or whatever x timeframe shipping is not reliable.

Quick shipping with reliable ETA was my main reason for paying for Prime, so I’ll let it lapse at the end of the current subscription. I certainly wasn’t paying for access to Prime video.

I canceled my sub when they announced that paid Prime memberships would still have to view ads.

I use it exceedingly rarely now, thankfully, and without a sub you have to wait a week for something to arrive anyway, so I just expect it to be shit service.