Amazon Customer Service has become awful

https://lemmy.world/post/15147336

Amazon Customer Service has become awful - Lemmy.World

“Has become”?

oh, sweet, summer child…

Nah, this is a stupid internet shit-take. Amazon support was actually great when they first started, and has just slowly slid downhill ever since. They had to start strong, because nobody really trusted internet shopping yet.
I feel like such a Karen but in order to get help from Amazon, you just have to ask for a supervisor. They have the power that the old customer service reps used to have
The reason Karens do it is it typically gets them what they want, after all.