🚨 noyb has filed a complaint against the ChatGPT creator OpenAI

OpenAI openly admits that it is unable to correct false information about people on ChatGPT. The company cannot even say where the data comes from.

Read all about it here 👇

https://noyb.eu/en/chatgpt-provides-false-information-about-people-and-openai-cant-correct-it

ChatGPT provides false information about people, and OpenAI can’t correct it

noyb today filed a complaint against the ChatGPT maker OpenAI with the Austrian DPA

noyb.eu

@noybeu interesting. I suspect that the defence would be around them not holding records that "relate to an individual" and this is evidenced by the fact they can't correct it. You can't look an individual's "record" up in the backend.

They'll argue it's no worse than having a news article in which someone's date of birth is inaccurate.

@dtwx @noybeu doesn't mean they have no obligation to filter it out when the tool spits out answers.

@Natanael_L @noybeu they might have a social obligation but I don't think they have a legal obligation, as I explained above,

The terms of service are pretty solid https://openai.com/policies/terms-of-use

Terms of use

@dtwx @noybeu no jurisdiction allows ToS to override law. If the interface isn't displaying sufficient disclaimers that the content is likely fictional then they aren't protected.
@Natanael_L @noybeu Like this? I mean, we can go all day, but let's see how the legal challenge goes, eh?
@dtwx @noybeu unlikely to be sufficient. Marketing also matters and has sometimes "overridden" disclaimers because customers couldn't be expected to know the disclaimers would contradict not obviously unreasonable marketing claims.

@dtwx
There’s no legal challenge. @noybeu complained to the Austrian DPA rather than opening a court case. From there the case could just get moth-balled by the DPA. There is nothing to force a DPA to take any action and they generally do nothing. Though I say that without knowing if the Austrian DPA pays any extra attention to NOYB.

@Natanael_L

@bojkotiMalbona thanks for the clarification 👍

@dtwx
#openAI is using Cloudflare & I can’t be bothered to circumvent to read the ToS.

But surely the ToS only makes guarantees to the /consumers/, not the suppliers who involuntarily feed the machine. OpenAI can probably write a ToS that avoids obligation of accuracy to consumers of openAI, but suppliers of the input data are not parties to that ToS. The GDPR guarantees data subjects a right to have their personal info corrected.

@Natanael_L @noybeu