Ursalzona  Apr 12, 2024

If you have a website hosted on Hetzner, take it off from their servers immediately. This morning I woke up with my instance down and this message in my mailbox:

"Dear Ms...

We have noticed irregularities on your account, so we unfortunately cannot have a contract with you at the present time. We have therefore had to close your account.

In general, if customers give us incomplete or incorrect information, we have to close their accounts.

We cannot provide any information on individual cases. Thank you for your understanding.

Kind regards"

Without giving any warning or reason, they deleted my account with everything inside (Thankfully we have back ups every 12 hours). I couldn't even log into their site to open a ticket. They deleted my entire instance.

Show threadDraconic NEOApr 13, 2024
@Ursalzona I wish more people were talking about this, people still push for and recommend Hetzner as a host when they really shouldn't be. I really hope this gets more visible so people stop using that awful hosting service.
Show threadtxt.fileApr 13, 2024

@Draconic_NEO problem of capitalism. Large companies can provide low prices. Most activists can not afford the high prices of small but much better companies.

Do you have recommendations for a different hosting provider for a similar price?

Show threadDraconic NEOApr 14, 2024

@txt_file People aren't going to like this idea very much but honestly in the open spirit of the fediverse I feel like cutting out the middle man and hosting on your own is a very good idea. You could even make setups that are mostly mobile:
https://www.youtube.com/watch?v=OLRldZjty_s

Obviously it won't work for everyone, but I feel like if the goal is decentralization it's something worth considering, since it avoids situations like this or at least makes them less detrimental (ISP can cut your connection but they can't erase or corrupt your server).

Show threadtxt.file

@Draconic_NEO I am very much in favour of hosting at home/bureau/office/…

Make the internet decentralised again.

Apr 14, 2024 at 6:13amWeb