Every time I do tech support for my family I get very angry about people who whine about lacking "tech literacy".
90% of the stuff I have to teach them is how to navigate manipulative software and dark patterns. This has nothing to do with tech, but with capitalism. Tech is not complicated, it is just made maximally confusing on purpose to remove agency.
Better tech ed won't fix this.
@piegames I had an example of this hit my parents. I wrote it up as a newsletter post (When Software Turns Evil: On how my elderly parents were utterly bewildered by some seriously nasty, software updates...):
https://buttondown.email/TheNexusFiles/archive/when-software-turns-evil/
@jonnynexus @piegames if you log into outlook using a browser (so viewing hotmail.com emails online).
The top email in the inbox is ALWAYS an ad, inserted by Microsoft.
piegames
Jonny Nexus
Estarriol, Terrorist Dragon