Every time I do tech support for my family I get very angry about people who whine about lacking "tech literacy".
90% of the stuff I have to teach them is how to navigate manipulative software and dark patterns. This has nothing to do with tech, but with capitalism. Tech is not complicated, it is just made maximally confusing on purpose to remove agency.
Better tech ed won't fix this.
I visited my Dad today. He's in his mid-80s now, still generally healthy, but some things are getting harder, particularly eyesight. When I visit I usually end up fixing something or other on his computer. Today it was website push notifications that he'd probably accidentally allowed and were pretending to be antivirus software producing scary messages. Also Thunderbird had moved a bunch of its UI around and confused him to the point where he'd felt the only thing to do was to reinstall it.
piegames
Colin Watson