Mastodawn

piegames Apr 12, 2024

Every time I do tech support for my family I get very angry about people who whine about lacking "tech literacy".

90% of the stuff I have to teach them is how to navigate manipulative software and dark patterns. This has nothing to do with tech, but with capitalism. Tech is not complicated, it is just made maximally confusing on purpose to remove agency.

Better tech ed won't fix this.

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Peter Makholm (Dansk)

@piegames Historically, my experience is that 90% of the tech support for family and friends is just to dare clicking around the user interface.

I haven't really thought about the part of navigating dark patterns. So I guess you're right. It's 90% enshitified capitalism, 9% just daring to click around, and 1% actually knowing stuff.