NYC’s government chatbot is lying about city laws and regulations

You can be evicted for not paying rent, despite what the "MyCity" chatbot says.

https://arstechnica.com/ai/2024/03/nycs-government-chatbot-is-lying-about-city-laws-and-regulations/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

NYC’s government chatbot is lying about city laws and regulations

You can be evicted for not paying rent, despite what the "MyCity" chatbot says.

Ars Technica

@arstechnica
companies, govts, other entities: "let's replace customer services with brainless markov chains and see if people notice"

people: *notice it, make fun of it, exploit it*

companies, govts, other entities: *surprised pikachu*

@anthropy @arstechnica blows my mind that we continue down this path. No regulators stepping in, if anything they are saying “oh great maybe this thing can write the regulations for us”
@arstechnica "Lie" implies they know what is right but opt not to tell the truth. This is not.
Chatbots just bullshit.